How to cancel Netflix

Last verified (cancel steps): September 18, 2026.

To cancel Netflix, sign in at netflix.com, open Account, choose Cancel Membership under Membership and Billing, then select Finish Cancellation. The whole thing takes about a minute, and Netflix does not discount to keep you. You cannot cancel inside the mobile apps, and if Apple, Google, or a cable provider bills you, cancel with them instead.

TL;DR

Difficulty: 1/5
Time estimate: 1 minute

Step-by-step

On the web (fastest):

Go to netflix.com and sign in.
Open the menu and select Account.
Under Membership & Billing, select Cancel Membership.
Select Finish Cancellation.

App differences: The Netflix mobile apps do not cancel in-app. Starting the process there opens a browser window to finish, so just use a browser. TV apps can't cancel either.

Billing-specific instructions:

Netflix cannot cancel a subscription it doesn't bill. Check who charges you first.

Billed through Apple (iTunes/App Store): iPhone/iPad → Settings → your name → Subscriptions → Netflix → Cancel Subscription.
Billed through Google Play: Play Store → profile icon → Payments & subscriptions → Subscriptions → Netflix → Cancel subscription.
Billed through a cable or telecom provider (Comcast, Verizon, T-Mobile, etc.): Cancel through that provider's account portal or support. Netflix support cannot do it for you.

Traps to expect

Deleting the app doesn't cancel. Your billing continues until you cancel the membership itself.
Extra members: If you added extra member slots, review them under Account. Removing the main membership ends the extra slots too, but double-check no separate charge lingers.
Gift cards / promotional balance: Canceling does not refund unused gift-card balance. Use it up first if the amount matters to you.

Retention offers

Netflix generally doesn't discount to keep you. It keeps it simple:

Change your plan: The cancel screen may offer a cheaper tier instead of leaving. Verdict: if you'll resubscribe within a couple of months anyway, downgrading to a cheaper plan beats paying full price. For a real break, cancel.
Pause up to 3 months: The cancel screen sometimes offers pausing instead of canceling. Netflix pauses one month at a time; a week before the pause ends you're offered an extension, up to 3 months total. You can unpause anytime. Not every account can pause: the ad-supported plan gets no pause offer, and neither do accounts billed through a gift card or a partner bundle; for those, canceling is the only lever. Verdict: fine for a short break, but a clean cancel is better for a longer rotation.

See what Netflix costs now →

After you cancel

You keep watching until the end of your current billing period. Netflix does not cut you off early and does not refund partial months.
Your profiles, viewing history, and preferences are saved for 10 months. Resubscribe within that window and everything is where you left it.

See what Netflix costs now →

Coming back

Just sign back in at netflix.com and restart your membership. If it's been more than 10 months, you'll start fresh.

Quick answers

Straight answers to the questions people actually ask.

How much is Netflix now, and what happens after I cancel?

Netflix is month-to-month only, with Standard with ads at $8.99/month the cheapest way in, price verified October 14, 2026. After you cancel, you keep watching until the end of your billing period, and your profiles and history are saved for 10 months. The step-by-step above covers the cancel itself.