How to cancel HBO Max
Last verified (cancel steps): September 18, 2026.
To cancel HBO Max, sign in at max.com, open your profile icon, choose Subscription, then Cancel Subscription and confirm twice. It takes about two minutes. If you subscribed through Apple, Google Play, Amazon Channels, or Roku, cancel there instead: Max can only cancel subscriptions it bills directly.
TL;DR
- Difficulty: 2/5
- Time estimate: 2 minutes
Step-by-step
On the web (fastest):
- Go to max.com and sign in.
- Select your profile icon (top right) → Subscription.
- Select Cancel Subscription.
- Select Continue to Cancel, then Yes, Cancel Subscription.
App differences: You can cancel in the Max mobile app: profile icon → Settings → Subscription → Manage Subscription → Cancel Subscription. The Max TV apps only show who bills you; use a browser or the mobile app to finish. Deleting any app does not cancel your subscription.
Billing-specific instructions:
Cancel wherever the money leaves your account:
- Billed through Apple: iPhone/iPad → Settings → your name → Subscriptions → Max → Cancel Subscription. Apple TV: Settings → Users & Accounts → [your name] → Subscriptions → Max → Cancel Subscription.
- Billed through Google Play: Play Store → profile icon → Payments & subscriptions → Subscriptions → Max → Cancel subscription.
- Billed through Amazon (Prime Video Channels): Cancel in your Amazon account under Memberships & Subscriptions, or in Prime Video under Account & Settings → Channels.
- Billed through Roku: Roku home → highlight the Max channel → press * on the remote → Manage subscription → Cancel subscription. Or my.roku.com → Manage account → Manage your subscriptions.
- Billed through a cable or mobile provider: Cancel through that provider.
Not sure who bills you? On the web, go to Max.com/subscription and sign in; the billing source is shown at the top. In the apps: profile → Settings → Subscription (phone/tablet) or Settings → Subscription (TV).
Traps to expect
- The Sports add-on: WBD planned to charge extra for B/R Sports but never did, then folded live sports into the Standard and Premium tiers at no extra cost, so there is no separate add-on to cancel or refund. Note: sports are not on the Basic with Ads tier.
- Multiple accounts: HBO Max logins proliferate across providers. Check the account email under profile → Account on each device you use, so you cancel the one that's actually billing you.
- Annual plans: Canceling an annual plan stops renewal, but HBO Max does not refund the remaining months.
Retention offers
- 50% off for a few months: Some cancelers report being offered half-price HBO Max to stay. This is account-specific; there's no public page promising it. Verdict: if it appears, it's a decent deal for a service with a deep catalog. But it only makes sense if you'll actually watch; a paused subscription at any price is still a subscription.
After you cancel
- You keep streaming until the end of your current billing period. No partial-month refunds.
- Your profiles and watch history are expected to persist if you resubscribe with the same account, but HBO Max doesn't publicly commit to a timeframe.
Coming back
Sign back in at max.com and resubscribe. Any retention discount you were offered at cancellation is usually gone; new promos are whatever's public at the time.
Quick answers
Straight answers to the questions people actually ask.
How much is HBO Max now, and what happens after I cancel?
HBO Max ad-free Standard costs $18.49/month, price verified October 14, 2026. After you cancel, you keep streaming until the end of your billing period with no partial-month refunds, and your profiles and watch history are expected to persist if you resubscribe. The step-by-step above covers the cancel itself.
Last verified (cancel steps): September 18, 2026 (signed-out check of official help pages and current third-party guides; exact button labels can vary by account and region).
Sources:
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